Newcastle ARC

BMW Newcastle has a well-established panel shop situated at, 1 Albert Wessels Drive.

Our Service

As part of our service we offer a Group Accident Management programme, ensuring a managed response to an accidental vehicle immobilisation situation. The service includes expert accident co-ordination, including approved towing services. The service is available 24 hours a day, 7 days a week on:(+27 79 545 6366).

Our Dedication

We at Supertech Newcastle ARC are dedicated to ensuring that your vehicle keeps its value over time, no matter how unfortunate the incidents are.

Our Standards

At Supertech Newcastle ARC the bodywork and paintwork are performed to superior standards by highly trained specialists. At our Approved Repair Centre these skilled technicians use their extensive training and experience, as well as the latest technology. No matter how severe the damage, your vehicle can be restored to top performance, safety and comfort.

Our Quality

Supertech Newcastle ARC facilities ensure that your vehicle is repaired to the highest quality without inconveniencing you for long periods of time. The dedicated ARC Service Advisor will keep all constituents up to date with progress in the preferred communication method.

Quick & Efficient

Minor repairs and scratches are repaired within three days of the work being authorised by the insurance company.

Added Value

As a value add we offer a free customer and / or vehicle (mobile) collection and drop off service.

Free Rollback

Free Rollback Service provided work is done at a Supertech Approved Repair Centre.

Our Pride

We pride ourselves on quality workmanship and exceptional service delivery and this is evident in our independently measured customer service index.

Customer Satisfaction 

Supertech Newcastle has a dedicated customer experience team that is responsible for monitoring and improving customer satisfaction.

Customer Engagement

We operate multiple customer engagement platforms based on OEM, insurer and customer requirements.

Strict Standards

All bodywork is performed according to strict vehicle quality standards, when carried out at Supertech Newcastle ARC by highly qualified vehicle specialist.

Expert Craftsmanship

Once damaged your vehicle requires a precise combination of innovative technology and expert craftsmanship to return it to the quality you are used to from owning a vehicle.

Manufacturer Specifications

At Supertech Newcastle ARC we ensure that repairs to your vehicle are carried out according to original equipment manufacturer specifications and carry a two-year workmanship guarantee.

Paint Expertise

At Supertech Newcastle ARC the paintwork is conducted by vehicle specialists using extensive expertise in paint technology. We give your older or damaged vehicle a stunning new finish to bring it to series production standards.

Low Emissions

At Supertech ARC we use the water based vehicle colour system, which keeps organic solvent emissions low. This innovative painting system ensures a superb colour match to the existing paint and a seamless finish to all surfaces.

Our Guarantee

The paint utilised by Supertech comes with a lifetime guarantee.


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